WordPress Site Maintenance | Special Offer

Limited-Time Offer: 75% Off Your First Month

Spend More Time On Your Business, Let Us Handle the Boring Technical Maintenance of Your Website

HTML, PHP, CSS, Backups, MySQL databases, Scripts…what do all these things mean? Let Virtual Tree help you maintain your website so you can spend more time growing your business.

Here's What You Get with Our WordPress Concierge Service

Regular Updates of Your WordPress Site

Anyone who's managed a WordPress site knows there are TONS of updates to the core WordPress files and any plugins you may have.

We take the headache for you and keep your WordPress site updated so you don't have to worry about it.

Regular, scheduled backups

We schedule regular daily, weekly and monthly backups for you so you can run your business with the piece of mind your site will be safe.

Offsite cloud backups

Your backups are stored in a secure offsite cloud backup.

We use Amazon's S3 cloud services to keep your backup files safe and readily available.

24/7 Site Monitoring

We keep a 24/7 site monitoring service to keep an eye out for any outages or downtime on your website.

Backup restore service

In the event you need to restore your site with the latest backup, we'll do that for you.

Private Members-Only WP Support Group

Customers also get access to our private members-only WordPress support group.

WP Secure Biz

Great for Starters

1 WordPress site

Regular, scheduled backups of:

  • WordPress theme
  • WordPress core files
  • WordPress plugins
  • WordPress database
  • Offsite cloud backups
  • 24/7 Site Monitoring
  • Regular updates of your WordPress core and plugins
  • Backup restore service
  • Access to our private members-only WP Facebook Support Group
  • Discounts on multiple sites
  • Installation of new plugins ($15 per plugin)
  • Priority support

USD59 / month

75% Off First Month: USD15

renewed at regular price $59/mo

or Save $71 - renew at USD53/month paid annually (USD 637/year)

WP Secure Biz Pro

Best Value

1 WordPress site

Regular, scheduled backups of:

  • WordPress theme
  • WordPress core files
  • WordPress plugins
  • WordPress database
  • Offisite cloud backups
  • 24/7 Site Monitoring
  • Regular updates of your WordPress core and plugins
  • Backup restore service
  • Access to our private members-only WP Facebook Support Group
  • Discounts on multiple sites
  • Installation of up to 5 new WP plugins per month
  • Priority support

USD99 / month

75% Off First Month: USD25

renewed at regular price $99/mo

or Save $119 - renew USD89/month paid annually (USD 1,069/year)

Frequently Asked Questions (FAQ)

Q: How does this work?

A: Sign up above, once you make your initial payment you'll be asked to provide access details to your website so we can get you setup as soon as possible.

On average, we will have you setup within 1-2 business days.

Q: Do these plans include uploading, updating content on my WP site?

A: No. This service is purely for maintaining, backing up and monitoring your WordPress site. For content maintenance service plans, see here.?

Q: Do you support WordPress multisites?

A: No. We are currently unable to support multisite function.?

Q: Does my WordPress site need to be hosted by you?

A: No. We can pretty much work with any web host you use.?

Q: Is there a phone number for support?

A: No. In order to process support requests properly, we only take support requests through our support ticket feature or at: support@virtual-tree.com

Q: What happens if I cancel this service?

A: Upon cancellation of this service we will provide you with the most recent backup files to download within 7 days. After which, all backups, files, logs will be removed & deleted from our cloud storage so please ensure you save your files/backup in a safe place.

Q: Am I locked into a contract with you?

A: No. you may cancel 5 working days before your next scheduled billing date?.

Q: Do you provide WordPress development and customization services?

A: No, we currently do not provide WordPress development or customizations.

Q: What is priority support?

A: Priority support means your support request will take priority over non-Pro plan members.

Q: What do I need to provide to use this service?

A: We'll require Admin access to your WordPress site, FTP and SSH access to your web host. (we'll explain how to do this)

Q: What happens if something breaks when my WordPress site and/or plugins are updated?

A: If your site breaks and we can fix it immediately (it's an obvious or known issue) we will fix it immediately and notify the main account contact via email.

If the fix is unknown or not immediate, we will restore your site back to the most recent backup (created before the update).

We will spend up to one hour of time fixing/troubleshooting the problem – if we cannot fix the problem within that time, we will give you a time/cost estimate and let you decide if you’d like us to move forward.